Objective To understand the current situation of a patient management service and evaluate its effect in direct-to-patient (DTP) pharmacies. Method This is a retrospective cohort study using real-world data routinely collected from DTP pharmacies. A cohort of lung cancer patients using PD-1/L1 was retrospectively established using sales and follow-up data which were collected from 79 Medbanks DTP pharmacies during their daily business activities. Cox regression analysis was used to explore the factors associated with the durations of drug purchase and follow-up. Result A total of 12,226 subjects were included in this study, 76.4% of them were male, with a median age of 62 years. Across the total study population, 1,902 (15.56%) were described as low follow-up response rate group, 1,448 (11.84%) were described as middle follow-up response rate group and 8,876 (72.60%) as high follow-up response rate group. Statistically significant differences were observed in both median drug purchase duration and follow-up duration across the three groups. Findings from Cox regression analysis indicated that factors associated with longer duration of drug purchase included participating a patient access program (HR=0.873, P<0.001), experiencing adverse events during follow-up (HR=0.761, P<0.001) and having a follow-up response rate greater than 70% (HR=0.790, P<0.001). Factors associated with longer follow-up duration included participating in a patient access program (HR=0.535, P<0.001), having experienced adverse events during follow-up (HR=0.689, P<0.001), reporting adverse events during the last follow-up (HR=0.763, P<0.001) and having a higher follow-up response rate (30-70%: HR=0.688, P<0.001;>70%: HR=0. 579, P<0.001). Conclusion Patient management services provided by the DTP pharmacies may play an active role in extending the duration of PD-1/L1 utilization and patient follow-up.
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The effects of a patient management service in direct-to-patient pharmacies: a real world study
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